Shipping Policy

Our Shipping Policy covers all oral care orders including electric toothbrushes, water flossers, replacement brush heads, toothpaste, breath mints, gum and related accessories placed on our website, providing fully complimentary worldwide shipping to every country across the globe with no minimum order value, weight caps, regional surcharges or hidden delivery fees added at checkout; all confirmed paid orders undergo standard warehouse processing within 1–3 business days before being handed over to trusted international logistics partners, and you will receive an automated email with unique tracking information once your package ships for real-time transit monitoring, while we cannot take responsibility for delivery slowdowns, hold-ups at local customs facilities, lost or damaged parcels stemming from carrier errors, regional postal restrictions, natural disasters or local governmental import regulations; customers remain solely accountable for any applicable import taxes, customs duties or clearance fees enforced by their destination country, which are separate from our fully covered shipping service and non-refundable under any circumstances, and we do not provide expedited express shipping upgrades at this time, with all shipments delivered via standard international routes, and any shipping-related inquiries such as tracking updates or delivery issue reports can be submitted to our global customer support team, whose assistance adheres to the standards outlined within our Customer Service Policy, and we reserve the right to pause shipping to regions impacted by severe transit limitations, with full refunds issued automatically for unshipped affected orders upon customer request.